Shipping Policy

Shipping rates and delivery estimates  
Domestic Orders:

All orders from the United States and Canada (except Alaska, Hawaii, Puerto Rico, Guam and the central mountainous regions) are free shipping. It will be shipped with standard shipment by Amazon logistics or FedEx Ground. It usually takes 3- 5 business days to be processed. It varies based on availability. For orders to areas such as Alaska, Hawaii, Guam, or the central mountainous regions, may result in slightly longer delivery time. If you have several products in one order, it might be shipped separately and from different warehouses. 

International Orders:

All international orders will be shipped by FedEx. We reserve to cancel your order if your order is ship to a P.O. Box address.

 

Shipment method

Estimated delivery time

Shipment cost

FedEx International Economy

5-10 business days

US$30.00

FedEx International Priority

3-5 business days

US$60.00

Shipment to P.O. boxes or APO/FPO addresses  

If you are using P.O. boxes (North America address only) or APO/FPO addresses, your shipment will be shipped by USPS. For shipping restrictions and helpful information on addressing and packaging, please visit the USPS at: https://www.usps.com/ship/apo-fpo-dpo.htm.   

Customs, Duties, and Taxes  

Mobile Pixels Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer(tariffs, taxes, etc.). 

Shipping Note: 

Please be sure you enter the correct name, address and contact information both on shipping and billing address before you place your order. We are unable to change billing address once you make the purchase. If you put wrong shipping address, please contact our Support Team at contact@mobilepixels.us in a timely manner. After the order has been shipped, we cannot guarantee that you order will be delivery successfully. You might be charged additionally for changing shipping address.


For any special shipping request, please contact our Support Team.

Mobile Pixels Inc assumes no responsibility for delayed or rejected orders due to the following reasons:

1. 1-2 days handling shipping time

2. No access/reception for carrier to delivery your order at your address.

3. Delay or delivery failure because of the consignee’s actions. These actions including but not limited to refusing to pay for duties and taxes, refusing to receive, changing the address after the order is shipped, entering wrong address or wrong contact information, etc.

4. Delay due to force majeure, which is including but not limited to unforeseen or inevitable weather reasons and natural disasters, communication system interference or malfunction, government actions, postal administration policy changes.

5. Shipments which are confiscated for violations of local laws and regulations. 

6. Packages that are unable to be delivered to the stated address entered on file.

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