For Windows users, driver is NOT needed, the USB connection is needed to have the touch feature active and it will not have touch when only the HDMI cable is connected to the laptop.
You should go to “Tablet PC settings’’ under “Control Panel’’ to setup/identify the Float as a touch input to ensure it will perform properly.
For MacOS users, please visit our support page to download the touch driver:
https://www.mobilepixels.us/pages/mac-touch-driver
After you download and install the touch driver, you should be able to use the touch function on the Float. We also have a step-by-step video guide:
https://www.youtube.com/watch?v=2CxcqDIGc_A&t=13s
If you encounter any issues with the touch function, please reset the Duex Float and then recalibrate/identify the touch screen again.